Terms of Service for Email and SMS Campaigns 

Effective Date: 1/01/2020
Company Name: Help Your Brand, LLC
Website: Help Your Brand, LLC
Contact Email: info@helpyourbrand.com

1. Overview

These Terms of Service (“Terms”) govern your use of email marketing services provided by Help Your Brand, LLC (“Company,” “we,” “us,” or “our”) through our various email platform. By engaging with our emails, subscribing to our lists, or using our services, you agree to these Terms.

By submitting your information through our website, landing pages, forms, SMS, or other channels, you expressly consent to receive:

  • Marketing and promotional emails
  • Transactional emails (receipts, confirmations, updates)
  • Automated follow-ups and notifications

You acknowledge that consent is not a condition of purchase unless explicitly stated.

SMS Communications Disclosure

By providing your phone number, you consent to receive SMS (text) messages from Help Your Brand, LLC through our communication platform. These messages may include appointment reminders, service updates, promotional offers, and other business-related communications.

Message frequency may vary based on your interactions with us. Standard message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us directly at info@helpyourbrand.com.

We do not share or sell your mobile information to third parties for marketing purposes. Your information is used solely in accordance with our Privacy Policy.

3. Opt-Out and Unsubscribe

You may opt out of receiving marketing emails at any time by:

  • Clicking the “Unsubscribe” link in any email
  • Contacting us directly at info@helpyourbrand.com

Please allow up to 10 business days for removal from all communications. Transactional emails may still be sent as necessary.

4. User Responsibilities

You agree to:

  • Provide accurate and truthful information when subscribing
  • Not use false identities or fraudulent email addresses
  • Not misuse or attempt to disrupt our email systems

Any misuse may result in termination of access and legal action if applicable.

5. Content and Communications

Our email communications may include:

  • Promotional offers and discounts
  • Product or service updates
  • Educational or informational content
  • Third-party partnerships or affiliate promotions

We reserve the right to modify content at any time without notice.

6. Data Collection and Privacy

We collect and process personal data in accordance with our Privacy Policy, including:

  • Name, email address, and contact information
  • Interaction data (opens, clicks, responses)
  • Device and browser data (for analytics)

By using our services, you consent to such data collection and use.

7. Compliance with Laws

We comply with applicable email marketing laws, including:

  • CAN-SPAM Act (U.S.)
  • GDPR (where applicable)
  • Other regional data protection regulations

Users also agree not to use our services in violation of any applicable laws.

8. Third-Party Platforms

Our email campaigns are powered by GoHighLevel (GHL). While we strive for reliability:

  • We are not responsible for outages or errors caused by third-party platforms
  • Delivery is not guaranteed due to spam filters, ISP restrictions, or user settings

9. No Guarantees

We do not guarantee:

  • Email deliverability rates
  • Open or conversion rates
  • Specific results from campaigns

All services are provided “as is” without warranties of any kind.

10. Limitation of Liability

To the fullest extent permitted by law, Help Your Brand, LLC shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of data, revenue, or business opportunities
  • Issues arising from email delivery failures or third-party platform
  • Carrier Liability Disclaimer

    Mobile carriers are not liable for delayed or undelivered messages. Help Your Brand, LLC is not responsible for any delays, message failures, or other issues related to the delivery of SMS messages caused by mobile carriers, network issues, or third-party service providers, including platform for distribution.

    SMS message delivery is subject to effective transmission by your mobile carrier and is not guaranteed. Carriers may impose their own limitations, restrictions, or filtering, which are outside of our control.

11. Intellectual Property

All content in our emails, including text, graphics, logos, and designs, is the property of Help Your Brand, LLC and may not be reproduced without permission.

12. Changes to Terms / Age Restrictions

We reserve the right to update these Terms at any time. Changes will be posted with an updated effective date. Continued use of our services constitutes acceptance of the revised Terms.

By using our services, including SMS communications delivered through our platform, you represent and warrant that you are at least 18 years of age or have the consent of a parent or legal guardian.

If you are under the age of 18, you may only use our services with the involvement and supervision of a parent or legal guardian. We do not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete such information promptly.

By providing your phone number and opting into SMS communications, you confirm that you meet the applicable age requirements and have the legal capacity to consent to receive such communications.

13. Contact Information

For questions regarding these Terms, please contact:

Help Your Brand, LLC
Email: info@helpyourbrand.com
Website: Help Your Brand, LLC

14. Acknowledgment

By subscribing to or interacting with our email campaigns, you acknowledge that you have read, understood, and agree to these Terms of Service.

 

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